Help | Fuzzball

The price of your subscription depends on the answers you provide during the onboarding process.

A tube of 7 tins of wet food costs between £7.50 and £9.50 - depending on the flavour and a bag of dry food costs £5.50.

For meals fit for feline royalty?? Peanuts. Well, not actual peanuts. I hate those.

We deliver to England, Scotland and Wales (excluding the Scottish Highlands and Islands). We're looking into expanding our delivery areas in the coming months.

Purring across most of the UK. The rest? Soon, my pretties.

No. You can skip, reschedule or cancel your subscription at any time. We'll send you a reminder before each subscription goes ahead so you're never caught off guard.

I’m not clingy. Cancel anytime, though I will stare longingly out the window if you do.

We know how picky cats can be, and how frustrating it is having a cupboard full of food they won't eat. Our trial box will be tailored to your preferences.

Depending on your selections your trial boc will either include;

2 x Tubes of 7 cans of wet food.

1 x Tube of 7 cans of wet food and 1 x 500g bag of dry food.

2 x 500g bags of dry food.

You can also add our freeze-dried chicken/salmon treats and our Tofu cat litter to your trial with a 50% discount.

Last thing, you will also receive a code for 10% off your first full subscription box.

Just enough to raise expectations and ruin all other food forever.

Yes! All of our wet-food options are suitable for all life stages and will provide all the nutrients your cat needs to thrive.

We do also offer a kitten-specific dry food if this is what you prefer.

Ahem. Old? I prefer... 'seasoned expert in napping and judging'

You are in complete control of your subscription. Most people take their subscription box once every four weeks - but this is entirely up to you. You can skip or reschedule your box within your account at any time.

Whenever suits you. I’m flexible. Like my sleeping positions.

Here are some things we are doing to reduce our carbon footprint:

1. All of our packaging is fully recyclable.
2. Our fish are caught using dolphin-safe practices
3. Deliveries are carbon neutral.

They're carbon neutral, I'm neutral about humans - we have so much in common.

Shipping is included for all orders over £45. For smaller orders, we charge a £5.50 shipping fee.

If I could drive the van myself, I would. But my paws don’t reach the pedals.

Switching your cat to a new food can take a little time, especially if they’ve been on a low-protein, high-sugar or high-carbohydrate diet. That’s why we include a Transition Guide in your trial box, with step-by-step instructions to help make the process as smooth as possible.

Most cats adjust within 7 to 10 days, but it’s important to go at your cat’s pace. A mild upset tummy during the first few days isn’t unusual and usually settles quickly as their system adapts to proper, protein-rich food.

The key is to stick with it. A gentle transition now means happier tummies, healthier coats and more energy in the long run. Trust us, it’s worth it.

If at any point you have any issues you can always reach out to us at help@fuzzball.club

Apparently my stomach has rules. So we’re doing this ‘gradual’ thing. For now.

Yes. All our food products are complete, meaning they contain all the nutrition your cat needs in a single food source. This ensures they are getting all the necessary nutrients from their meals.

Of course it’s complete. I wouldn’t look this majestic on incomplete food

Yes. All our recipes are suitable for all life stages.

Even pint-sized fur missiles can have it. Whether they deserve it though is another story...